This is an example Strategy.
Create your own
12
Customer sequencing
12
Customer sequencing
Given the requirements and difficulty scores, which cohorts should we pursue first, second, third?
DEMAND
Demand
28 steps
1
INNOVATOR
Δ 0
Basic-block adopters
Privacy-first refugees from formal networks ▸ Safety-conscious users
Incremental Cohort Requirements
Trust, safety and accountability
•
Private-account toggle
s10
•
One-tap block
s10
•
Flag for review
s10
•
Mute their posts
s10
•
Block from profile
s10
•
Send it for review
s10
•
Anonymity notice
s5
•
Hide the save button
s10
•
Password login
s8
•
Email reset link
s10
•
Report fake profile
s12
2
INNOVATOR
Δ 1
Basic-privacy triers
Privacy-first refugees from formal networks ▸ Audience-control seekers
Incremental Cohort Requirements
Casual sharing and posting
•
One-audience default share
s10
•
Friends-only by design
s15
•
Friends-only badge
s10
•
Static privacy statement
s8
•
Audience label on compose
s20
•
Plain audience explainer
s8
•
Persistent friends-only cue
s18
3
INNOVATOR
Δ 3
Instant-camera thrill-seekers
Everyday casual sharers ▸ Spontaneous snapshooters
Incremental Cohort Requirements
Account setup and onboarding
•
Email code confirmation
s12
•
Accept with a checkbox
s8
•
Single-field signup
s14
•
Type and check availability
s8
•
Trigger native camera prompt
s5
•
Ask on first camera tap
s6
•
Email and password sign-in
s8
Effortless capture and beautify
•
Camera on launch
s15
•
Thumb-reach shutter
s10
•
Fast autofocus shutter
s20
•
Front-camera toggle
s10
•
Tap-to-shoot repeat
s15
•
Camera-first screen
s15
•
Clean framing view
s10
•
Single-tap shutter
s10
•
Shoot before focus lock
s20
•
Tap-to-apply filter list
s8
•
Remember last filter
s10
Casual sharing and posting
•
Linear shoot-filter-post
s18
•
Direct post button
s14
Building your friend circle
•
Tap to unfollow
s8
4
EARLY ADOPTER
Δ 3
Request-approving controllers
Privacy-first refugees from formal networks ▸ Audience-control seekers
Incremental Cohort Requirements
Casual sharing and posting
•
Add and remove by username
s20
•
Approve every request
s25
•
Audience count preview
s35
•
Friend avatar strip
s25
Building your friend circle
•
Accept or decline list
s12
•
Request context preview
s30
•
Scrollable follower list
s10
•
Silent remove button
s14
Trust, safety and accountability
•
Basic request card
s8
•
Tap to preview profile
s22
•
Remove follower button
s10
•
Pending requests list
s9
•
Name and photo shown
s7
•
Accept or decline buttons
s8
•
Approve follow requests
s22
•
Hide from one person
s18
•
New-device verification
s25
5
INNOVATOR
Δ 2
Tap-to-like enthusiasts
Friend-feed followers ▸ Engaged reactors
Incremental Cohort Requirements
Account setup and onboarding
•
Contrast with formal networks
s16
•
Say photos only
s5
The friend feed experience
•
Open to newest posts
s8
•
Smooth infinite scroll
s22
•
Strict newest-first order
s10
•
Tap to full-screen photo
s10
•
Name on every photo
s6
•
End-of-feed marker
s10
•
Single-tap like
s8
•
Plain text comment
s15
•
Hidden public like counts
s18
•
Tap to appreciate
s8
•
Type a short comment
s15
•
Seen without a count
s18
•
Search and follow by name
s8
6
INNOVATOR
Δ 3
Filter-curious experimenters
Everyday casual sharers ▸ Confidence-seeking sharers
Incremental Cohort Requirements
Account setup and onboarding
•
Manual contact permission
s20
•
Exact username lookup
s15
Effortless capture and beautify
•
Auto-brighten on capture
s18
•
Auto-lower bright exposure
s16
•
Backlight auto-detection
s20
•
Live thumbnail previews
s22
•
Two-step intensity toggle
s12
•
Tap to view original
s10
•
One-tap auto-enhance
s16
•
Thumbnail look preview
s18
•
Grouped style categories
s14
•
Single brightness slider
s8
•
Freeform crop box
s8
•
Rotation slider
s9
•
Warmth slider
s9
•
Full-screen preview
s8
•
Discard button back to camera
s10
7
EARLY ADOPTER
Δ 5
Protected sharers
Privacy-first refugees from formal networks ▸ Safety-conscious users
Incremental Cohort Requirements
Trust, safety and accountability
•
Block plus content scrub
s25
•
Categorized reporting
s25
•
Mute posts and comments
s25
•
Timed and reversible mute
s40
•
Report a stranger's message
s15
•
Report and restrict
s30
•
Block from anywhere
s20
•
Manage your block list
s40
•
Confirmed private handling
s20
•
Per-post download toggle
s25
•
Basic screenshot alert
s20
•
Per-post download toggle
s25
•
Show who can see it
s15
•
SMS recovery code
s24
•
Backup codes and methods
s42
•
Guided impersonation report
s30
•
New-device verification
s25
8
EARLY ADOPTER
Δ 7
Routine one-tap posters
Everyday casual sharers ▸ Spontaneous snapshooters
Incremental Cohort Requirements
Account setup and onboarding
•
Handle every grant outcome
s24
•
Wait for clear intent
s15
•
Stay-signed-in sessions
s20
Effortless capture and beautify
•
Warm-start camera cache
s40
•
Volume-button shutter
s25
•
Zero-lag shutter
s45
•
Swipe-to-flip camera
s25
•
Hold-for-burst
s35
•
Instant live preview
s40
•
Tap-to-focus framing
s30
•
Tap-anywhere shutter
s25
•
Zero-lag frame buffer
s45
•
Pin favorite filters
s20
Casual sharing and posting
•
Persistent post bar
s32
•
Recent photos strip
s30
•
Undo after posting
s30
•
Sticky post action
s28
•
Quick quality check
s38
•
Reliable background upload
s40
9
INNOVATOR
Δ 0
Casual feed skimmers
Friend-feed followers ▸ Quiet stay-current browsers
Incremental Cohort Requirements
Account setup and onboarding
•
Contact-code verification
s16
The friend feed experience
•
Latest photos on open
s8
•
Vertical ordered scroll
s10
10
INNOVATOR
Δ 1
Low-stakes triers
Everyday casual sharers ▸ Occasional, low-stakes sharers
Incremental Cohort Requirements
Account setup and onboarding
•
Set a password
s10
•
Add a one-line reason
s4
•
Show a one-line pitch
s6
•
Prompt to open the camera
s8
•
Show the post button
s10
•
State it in words
s6
•
Open on the camera
s10
•
Email reset link
s12
Casual sharing and posting
•
Static audience label
s10
•
Manual three-step post
s15
Trust, safety and accountability
•
Delete from post menu
s8
•
Archive from post menu
s10
11
EARLY MAJORITY
Δ 10
Close-friends group posters
Privacy-first refugees from formal networks ▸ Audience-control seekers
Incremental Cohort Requirements
Casual sharing and posting
•
Named custom groups
s60
•
Tap-to-verify recipients
s50
•
Expandable recipient list
s40
•
Per-post exclusions preview
s60
Building your friend circle
•
Batch review and notifications
s45
•
Search and sort followers
s28
•
Audience insights
s48
•
Confirm and undo
s26
•
Remove from the list
s40
Trust, safety and accountability
•
Manage your follower list
s35
•
Hide from a short list
s28
•
Save a hide-list
s40
•
Close-friends list
s20
•
Visible close-friends marker
s30
•
Multiple named groups
s45
•
All-or-close-friends choice
s15
•
Pick from named groups
s30
•
Exclude one at posting
s16
•
Exclude several at once
s26
•
Reusable exclusion list
s38
•
Edit audience in place
s30
•
Switch to a group or private
s42
•
Two-factor authentication
s45
12
EARLY ADOPTER
Δ 4
Expressive quick reactors
Friend-feed followers ▸ Engaged reactors
Incremental Cohort Requirements
Casual sharing and posting
•
Double-tap and emoji reactions
s20
•
Emoji and quick replies
s26
The friend feed experience
•
Pull-to-refresh for new
s30
•
Pinch-zoom and swipe
s26
•
Profile photo and name
s16
•
Poster-controlled visibility
s46
•
Double-tap appreciation
s16
•
Emoji and threaded replies
s30
•
Private note to poster
s32
•
Basic push alerts
s15
•
Photo preview and mute
s30
•
New-post dot marker
s15
•
New divider line
s30
•
Reaction count badge
s15
•
In-app new indicator
s12
•
Push notice on post
s28
13
EARLY ADOPTER
Δ 5
Reliable-look sharers
Everyday casual sharers ▸ Confidence-seeking sharers
Incremental Cohort Requirements
Account setup and onboarding
•
Share invite link
s18
•
Social and biometric login
s40
Effortless capture and beautify
•
Screen-flash fill light
s32
•
Tap-to-set exposure point
s30
•
Tap-to-expose subject
s30
•
Filter strength slider
s26
•
Before/after toggle button
s20
•
Smart auto-fix on capture
s34
•
Live full-frame preview
s34
•
Suggested style for the shot
s38
•
Brightness plus contrast
s14
•
Aspect-ratio presets
s13
•
Level grid overlay
s15
•
Warmth plus saturation
s15
•
Pinch to zoom detail
s20
•
Swipe to reshoot
s22
14
EARLY ADOPTER
Δ 2
Catch-up browsers
Friend-feed followers ▸ Quiet stay-current browsers
Incremental Cohort Requirements
The friend feed experience
•
Scroll back through history
s12
•
Mark last-seen position
s30
•
Relative timestamps
s18
•
Fast-loading top posts
s22
•
New-posts refresh badge
s32
•
Unfollow button
s6
•
Mute without unfollowing
s20
•
Empty-state prompt to follow
s8
15
EARLY MAJORITY
Δ 11
Proven-speed everyday shooters
Everyday casual sharers ▸ Spontaneous snapshooters
Incremental Cohort Requirements
Account setup and onboarding
•
Cover hardware and edge cases
s38
•
Avoid asking too early
s25
•
Live name search
s32
Effortless capture and beautify
•
Pre-warmed shutter buffer
s60
•
Reachable one-hand layout
s50
•
Action freeze mode
s65
•
Group selfie framing
s45
•
Burst best-shot picker
s60
•
Ready-to-shoot on launch
s60
•
Framing guides
s45
•
Gesture and timer capture
s45
•
Background save and process
s60
•
Swipe-to-preview full frame
s38
•
One-tap default look
s34
Casual sharing and posting
•
Shoot-and-hold to post
s55
•
Multi-select and batch
s52
•
Double-tap instant share
s50
•
Swipe-up to publish
s48
•
Compare and confirm
s54
•
Offline queue publish
s58
16
EARLY ADOPTER
Δ 3
Reassured casual posters
Everyday casual sharers ▸ Occasional, low-stakes sharers
Incremental Cohort Requirements
Account setup and onboarding
•
Multi-factor recovery flow
s48
Effortless capture and beautify
•
Face-fill HDR balance
s58
Casual sharing and posting
•
Pick from gallery
s16
The friend feed experience
•
Private reaction delivery
s32
Trust, safety and accountability
•
Undo toast after posting
s20
•
Guided trusted recovery
s68
17
EARLY MAJORITY
Δ 12
Proof-needing safety users
Privacy-first refugees from formal networks ▸ Safety-conscious users
Incremental Cohort Requirements
Account setup and onboarding
•
Backup codes and trusted devices
s48
Trust, safety and accountability
•
Mutual and context signals
s42
•
Risk-flagged review
s70
•
Block and bulk remove
s46
•
Impersonation warnings
s72
•
Block new accounts too
s55
•
Tracked report status
s50
•
Stranger contact controls
s50
•
Review updates and appeals
s55
•
Guided reason picker
s25
•
Attach evidence
s50
•
Long-press and share blocking
s45
•
Per-photo capture log
s35
•
Alerts on sensitive shares
s50
•
Close the save workarounds
s45
•
Per-photo capture log
s35
•
Alerts on sensitive shares
s50
•
Identity-verified takedown
s52
•
Two-factor authentication
s45
•
Email reset link
s10
•
SMS recovery code
s24
•
Guided report with evidence
s30
•
Verified priority takedown
s52
18
LATE MAJORITY
Δ 14
Granular-control holdouts
Privacy-first refugees from formal networks ▸ Audience-control seekers
Incremental Cohort Requirements
Casual sharing and posting
•
Block and hide-from
s45
•
Work-contact flagging
s70
Building your friend circle
•
Spam and safety filtering
s68
•
Periodic cleanup prompts
s62
•
Restrict without removing
s58
•
Granular privacy controls
s64
•
Batch review and notifications
s45
•
Spam and safety filtering
s68
•
Audience insights
s48
•
Periodic cleanup prompts
s62
•
Restrict without removing
s58
Trust, safety and accountability
•
Mute and restrict tiers
s68
•
Graduated access controls
s66
•
Mute-back and quiet exclusion
s55
•
Smart group suggestions
s60
•
Remembered per-post default
s40
•
Per-post custom audience
s52
•
Invisible, reviewable exclusions
s50
•
Clean audience handoff
s55
•
Age-aware defaults
s40
•
Periodic privacy check-up
s50
•
Biometric passkeys
s72
19
EARLY MAJORITY
Δ 7
Conversation-keeping regulars
Friend-feed followers ▸ Engaged reactors
Incremental Cohort Requirements
Casual sharing and posting
•
Reply threads and mentions
s42
The friend feed experience
•
Time dividers between posts
s28
•
Full detail and actions
s34
•
Scroll position memory
s34
•
Tap name to profile
s28
•
Caught-up divider line
s24
•
Mentions and comment likes
s45
•
Mention and acknowledge
s45
•
Quiet seen indicators
s46
•
Follow from contacts and profiles
s22
•
Follow-back prompts and suggestions
s38
•
Mute from the feed and undo
s34
•
Bundled digest alerts
s45
•
Jump-to-new button
s45
•
Activity inbox
s30
•
Reply and notify
s45
•
Preview and per-friend control
s42
•
Who-posted preview
s32
20
EARLY MAJORITY
Δ 15
Consistent-polish posters
Everyday casual sharers ▸ Confidence-seeking sharers
Incremental Cohort Requirements
Account setup and onboarding
•
Risk-based challenges
s58
Effortless capture and beautify
•
Scene-aware indoor tuning
s80
•
Sun-aware scene balancing
s78
•
Multi-frame night mode
s66
•
Adaptive multi-frame brightening
s58
•
Automatic HDR blending
s56
•
Detail-preserving denoise
s38
•
Side-by-side split view
s40
•
Scene-tuned enhancement
s56
•
Live camera look preview
s52
•
Learned personal style ranking
s58
•
Highlights and shadows control
s24
•
Perspective correction
s28
•
Tint and vibrance control
s26
•
Quality hints on preview
s45
•
Warm-camera reshoot
s40
•
Clarity warnings
s45
Casual sharing and posting
•
Post-share confirmation
s20
•
Guided first-post coachmarks
s30
•
Single-flow capture-to-share
s50
•
Share invite link
s28
•
Contact-based suggestions
s48
•
Smart friend recommendations
s70
•
Step-by-step tooltips
s26
•
Contrast demonstration
s62
•
Upload progress and retry
s30
•
Resilient background posting
s52
•
Animated reaction burst
s34
21
EARLY MAJORITY
Δ 7
Prompt-driven returners
Friend-feed followers ▸ Quiet stay-current browsers
Incremental Cohort Requirements
Account setup and onboarding
•
First-post prompt
s50
•
SMS and email codes
s25
The friend feed experience
•
Instant cached open
s48
•
New-since-visit counter
s42
•
Day-grouped catch-up view
s55
•
Ready-on-launch feed
s48
•
Contact-based suggestions on start
s26
•
Ongoing follow suggestions in feed
s40
•
Ranked friend suggestions
s40
•
Sort by recent activity
s26
•
Cross-device read state
s65
•
Home-screen widget
s48
•
New-here divider
s30
•
Count and jump control
s45
22
EARLY MAJORITY
Δ 11
Proof-needing occasional sharers
Everyday casual sharers ▸ Occasional, low-stakes sharers
Incremental Cohort Requirements
Account setup and onboarding
•
Approve from old device
s45
Casual sharing and posting
•
Interactive privacy walkthrough
s65
•
See-your-audience view
s40
•
Undo window
s24
•
Archive instead of delete
s40
•
Edited label and history
s30
•
Re-filter and adjust photo
s48
•
Jump by date
s20
•
On-this-day memories
s34
•
Tap to take down
s6
•
Confirm before removing
s12
•
Undo takedown
s24
•
Edit the caption
s8
•
Edit caption, tags, and place
s18
•
Show edited marker
s30
The friend feed experience
•
See who's a real friend
s24
•
Nudges to prune quietly
s40
•
Show your following count
s6
•
Highlight mutual follows
s22
Building your friend circle
•
Private account toggle
s12
•
Clear privacy explainer
s28
•
Private by default onboarding
s42
•
Accept or decline list
s12
•
Request context preview
s30
•
Scrollable follower list
s10
•
Search and sort followers
s28
•
Silent remove button
s14
•
Confirm and undo
s26
Trust, safety and accountability
•
Manage followers list
s24
•
Private archive gallery
s22
•
One-tap restore
s32
•
Switch to private
s15
•
Pick close friends only
s30
•
Exclude specific people
s42
•
Seen-by count
s18
•
Who's seen it list
s30
•
Reshare and download warnings
s30
23
LATE MAJORITY
Δ 22
Fully-hardened holdouts
Privacy-first refugees from formal networks ▸ Safety-conscious users
Incremental Cohort Requirements
Account setup and onboarding
•
Assisted identity recovery
s72
•
Verified account restoration
s72
Building your friend circle
•
Context-ranked suggestions
s78
•
Warn on look-alike accounts
s72
Trust, safety and accountability
•
Trust strength scoring
s74
•
Rules and auto-decline
s68
•
Preemptive safety shield
s80
•
Assisted triage and takedown
s80
•
Smart keyword muting
s65
•
Automatic outreach screening
s75
•
Block linked accounts
s75
•
Prioritized automated review
s80
•
Smart harm suggestions
s75
•
Verified privacy guarantees
s70
•
Watermark and forwarding lock
s75
•
Capture alerts with response actions
s70
•
Watermark and forwarding lock
s75
•
Capture alerts with instant actions
s70
•
Live spread map
s55
•
Boundary controls with previews
s75
•
Proactive impersonation defense
s78
•
Biometric passkeys
s72
•
Backup codes
s42
•
Trusted-contact recovery
s68
•
Photo-ID verification
s55
•
Live selfie match
s80
•
Automated impersonation defense
s78
24
LATE MAJORITY
Δ 11
Rich-interaction demanders
Friend-feed followers ▸ Engaged reactors
Incremental Cohort Requirements
Casual sharing and posting
•
Rich reactive comments
s60
The friend feed experience
•
No-ranking assurance
s40
•
Immersive photo viewer
s50
•
Seamless preloaded scrolling
s50
•
Display names and nicknames
s38
•
Caught-up summary state
s42
•
Ambient low-stakes norms
s60
•
Expressive quick comments
s58
•
Ambient acknowledgment
s60
•
QR and link invites
s52
•
Quiet suggestions and temporary mutes
s50
•
Smart timing and channels
s65
•
Grouped threaded activity
s60
•
Close-friend priority alerts
s60
•
Highlight from close friends
s62
•
Synced position memory
s65
Trust, safety and accountability
•
Block and restrict access
s52
25
LATE MAJORITY
Δ 17
Reliability-demanding holdouts
Everyday casual sharers ▸ Spontaneous snapshooters
Incremental Cohort Requirements
Account setup and onboarding
•
Time the ask by behavior
s37
•
Recent and shortcut search
s62
•
Passwordless passkeys
s65
Effortless capture and beautify
•
Lock-screen instant capture
s80
•
Stabilized one-hand shot
s70
•
Subject-tracking capture
s85
•
Auto group shot
s75
•
Auto best-of burst
s80
•
Shortcut-driven launch
s80
•
Auto-framing assist
s70
•
Hands-free capture
s70
•
Predictive instant capture
s85
•
Scene-aware preview ordering
s66
•
Saved custom presets
s58
Casual sharing and posting
•
Smart one-tap publish
s72
•
Suggested shots to share
s74
•
Fast-post with safe defaults
s70
•
One-motion finish-to-feed
s66
•
Guided ready check
s72
•
Resilient instant publish
s76
Trust, safety and accountability
•
Full-reach removal
s60
26
LATE MAJORITY
Δ 24
Never-embarrassed perfectionists
Everyday casual sharers ▸ Confidence-seeking sharers
Incremental Cohort Requirements
Account setup and onboarding
•
Adaptive trust scoring
s80
•
Suggest alternatives when taken
s32
•
Auto face-centering with import
s52
•
Prefilled from your details
s42
Effortless capture and beautify
•
Subject relight and separation
s82
•
AI night reconstruction
s88
•
Smart light-source blending
s82
•
Region-aware exposure mapping
s80
•
AI grain removal
s84
•
Over-edit warning
s56
•
Full AI relighting and cleanup
s82
•
Split-compare look preview
s64
•
Auto-matched best style
s74
•
One-tap auto exposure
s40
•
Auto-straighten horizon
s44
•
Auto white balance
s43
•
Auto-fix suggestions
s68
•
Burst-on-retake
s62
•
Best-shot suggestion
s55
•
Auto-cull duplicates
s72
•
One-tap fixes in review
s68
•
Swipeable frame picker
s18
•
Auto-trim to top picks
s72
Casual sharing and posting
•
Verified delivery feedback
s64
•
Search and filter your history
s50
The friend feed experience
•
Reciprocity-first following model
s52
Building your friend circle
•
Tap phones together nearby
s52
•
Bump-to-follow proximity
s80
•
Sent-requests center
s60
•
Show mutuals and recent photos
s50
Trust, safety and accountability
•
Ask a mutual friend
s50
•
Auto-triage and grouping
s66
•
Silent remove
s10
•
Private-by-default at signup
s12
•
Guided privacy onboarding
s24
•
Undo window after sharing
s20
•
Verified everywhere removal
s60
27
LATE MAJORITY
Δ 10
Pressure-averse holdouts
Everyday casual sharers ▸ Occasional, low-stakes sharers
Incremental Cohort Requirements
Account setup and onboarding
•
Show a real casual feed sample
s42
Building your friend circle
•
Ranked search and QR
s65
•
Import a friend list
s30
•
Match to existing users
s45
•
Sync and notify joins
s58
•
Merge multiple networks
s72
•
Suggested cleanup prompts
s52
•
Timed mutes
s42
•
Block linked accounts
s68
•
Edit anytime with checks
s24
•
Add a bio and details
s30
•
Guided profile setup
s44
•
Bulk review and trim
s34
•
Suggested trims
s52
•
Review and unmute
s28
•
Timed mutes
s42
•
Block and report
s28
•
Block linked accounts
s68
Trust, safety and accountability
•
Submit account details
s30
28
LATE MAJORITY
Δ 18
Effortless-catch-up holdouts
Friend-feed followers ▸ Quiet stay-current browsers
Incremental Cohort Requirements
Account setup and onboarding
•
Silent passkey re-auth
s60
Effortless capture and beautify
•
Long-exposure night boost
s24
•
Steadied night capture
s40
•
Multi-frame noise averaging
s60
•
Auto-balanced intensity
s62
•
Second-chance burst
s62
•
Multi-select import
s38
•
Smart source access
s60
•
Auto-enhance imports
s62
•
Smart recent surfacing
s58
•
Search by content
s58
•
Same adjustment sliders
s26
Casual sharing and posting
•
Photo-anchored reactions
s52
The friend feed experience
•
Invite friends who aren't here yet
s54
•
Guided circle setup
s56
•
Seasonal circle review
s54
•
Soft cap with a nudge
s36
Building your friend circle
•
Share an invite link
s15
•
Pre-filled text invites
s32
•
Track and auto-connect
s52
•
Nudge and reciprocate
s68
•
Scan a profile QR code
s25
•
Show pending status
s22
•
Notify and cancel requests
s40
•
Undo and confirm follow
s55
•
Preview profile first
s30
Trust, safety and accountability
•
Silent block and mute
s40
•
Recently deleted recovery
s35
•
Auto-archive rules
s50
•
Deleted post recovery
s35
•
Scheduled auto-archive
s50
•
Reusable audience lists
s58
•
Reach-over-time view
s45
•
Reach-aware undo prompts
s62
12Customer sequencing
Given the requirements and difficulty scores, which cohorts should we pursue first, second, third?